Description

Medical Advisor

Remote West Region (Pacific Hours) – M.D. Required

Recognized by FORTUNE magazine as one of the “World’s Most Admired Companies,” Quest Diagnostics (www.QuestDiagnostics.com) is the world's leading provider of diagnostic testing, information and services that doctors and patients need to make better healthcare decisions. We are pioneers in developing innovative diagnostic tests and advanced healthcare information technology solutions that help improve patient care.

With corporate headquarters in Secaucus, NJ, Quest Diagnostics is a Fortune 500 company traded on the New York Stock Exchange (NYSE: DGX) and included in the Dow Jones Sustainability World Index. With 2025 revenues of over $11 billion and 2,250+ patient locations across the United States, Quest Diagnostics serves half of the physicians and hospitals in the U.S. with their large variety of products and services.

The Role

Quest Diagnostics Medical Advisors assist laboratory clients in answering inquiries including (but not limited to) test selection, result interpretation, evidence-based best practices, and technical considerations. Additional responsibilities include documenting and analyzing inquiry data, as well as developing content to streamline communications, optimize report content, improve response turnaround time and facilitate access between clients and subject matter experts.

  
The Medical Advisor will be a readily accessible medically qualified physician with training and experience in clinical pathology. Accessibility may be via telephone, email and/or other communication means. Due to the importance of quality patient care, servicing consultation requests of all types is considered imperative and thus requires the availability and immediacy of Medical Advisor availability during scheduled hours.

Responsibilities

• Provide consultation regarding test selection and test interpretation.
• Demonstrate proactive engagement with clients and ability to build customer relations. 
• Regularly consult with peers and maintain knowledge base of offered test menu and clinical relevance.
• Cooperate in the client support (both internal and external) of the laboratory by consulting with existing and potential external clients regarding services to be provided. 
• Comply with all Quest Diagnostics policies including but not limited to the following:
  • Observe all compliance policies.
  • Adhere to existing and new Standard Operating Procedures and Policies, including any standards that exceed the minimum requirements of federal, state and local laws and regulations.
  • Assist Quest Diagnostics in assuring that applicable Quest Diagnostics policies as well as federal, state, and local laws, rules and regulations concerning health and safety are met.
• Cooperate with other Quest Diagnostics initiatives and programs that may arise from time to time such as the following:
  • Maintain timely contact with pathologists and other physicians and scientists, to be responsive to their needs, and to respond in a timely manner to their requests for consultation concerning test methodology and clinical correlation of Quest Diagnostics testing services.
  • Collaborate with Quest Diagnostics medical staff in the development of tools and resources to enable clinical education and informed clinical decision making.
  • Participate in Quality Improvement projects as identified by client or team interactions and directed by Corporate Medical Quality.

Qualifications

• Active unrestricted medical licensure.
  • Verification of Education/Degree
  • Verification of State (or applicable) Medical License
• At least 5 years of prior experience in an inpatient and/or outpatient laboratory setting
• Board Certification in Clinical Pathology is desirable.

Knowledge, Skills, and Abilities

• Exemplifies professionalism consistent with Quest Diagnostics values, behaviors and principals.
• Commits to quality patient care through laboratory excellence in keeping with Quest Diagnostics’ corporate vision of empowering better health with diagnostic insights.
• Excellent written and oral communication skills are critical. 
•  Exercises judgment within broadly defined practices and policies in selecting methods, techniques and evaluation criteria for obtaining results.
• Capable of providing leadership and direction in a fast-paced and complex operating environment.
  Passion for patient care and services.
• Strong executive presentation, public relations and communications skills.

Pay Range: $300,000 - $335,000 / year

Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications are obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive annual performance bonus compensation.

Benefits Information:

We are proud to offer best-in-class benefits and programs to support employees and their families in living healthy, happy lives. Our pay and benefit plans have been designed to promote employee health in all respects – physical, financial, and developmental. Depending on whether it is a part-time or full-time position, some of the benefits offered may include:

• Day 1 medical, supplemental health, dental, and vision benefits for FT employees who work 30+ hours 
• Best-in-class well-being programs
• Annual, no-cost health assessment program Blueprint for Wellness®
• healthyMINDS Mental Health Program
• Vacation and Health/Flex Time
• 6 paid holidays, plus 1 "MyDay" off
• FinFit financial coaching and services
• 401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service
• Employee stock purchase plan
• Life and disability insurance, plus buy-up option
• Flexible spending accounts
• Annual incentive plans
• Matching gifts program
• Education assistance through MyQuest for Education
• Career advancement opportunities
• And so much more!

The Quest Way

Taken together, Purpose, Strategy, and Culture comprise The Quest Way, our fresh approach to how we work together to achieve our goals as a company.

Every year, Quest serves 1 in 3 adult Americans and half the physicians and hospitals in the US, and our nearly 50,000 employees understand that, in the right hands and with the right context, our diagnostic insights can inspire actions that transform lives.

PURPOSE is why we exist in the world, our unique reason for being…Working together to create a healthier world, one life at a time

STRATEGY is how we grow by helping people make the best decisions to improve health by providing high-quality and affordable diagnostic testing insights and services using our scale and extensive reach

CULTURE, or how we work, is powered by the 5Cs 

Customer first:  Every decision we make starts with a patient or customer in mind. The quality of our work is vital because the answers we deliver are a matter of life.

Care:  We are in the healthcare business, with care at the core of everything we do. We do the right thing with empathy, integrity, and respect to show each patient, customer, and colleague they matter.

Collaboration: Creating a healthier world is a monumental task. We work as a team, internally across departments and externally throughout the healthcare ecosystem and in the communities where we live and work.

Continuous improvement:  Delivering superior quality requires intention and innovation. We commit to being better today than yesterday and even better tomorrow.

Curiosity:  We are constant learners. To do our jobs, we must be relentlessly curious, because that is what it takes to move healthcare forward.

Our Commitments

Quest Diagnostics has made public its commitment to its employees and equitable compensation clear. Click here to learn more about our commitment to our employees and here to learn more about our commitment to equitable compensation.

Recognitions

• FORTUNE magazine's "World's Most Admired Companies" list for 12 consecutive years; one of only five companies to attain Most Admired status in the "Health Care, Pharmacy and Other Services" industry category
• FORTUNE magazine’s Fortune 500 list
• FORTUNE magazine’s America's Most Innovative Companies
• Forbes® America's Best Employers List 
• S&P 500
• Barron’s 500
• Included in the FTSE4Good, Calvert, and Ocean Tomo sustainability indices.
• Newsweek America's Greenest Companies
• Newsweek Most Trustworthy Companies in America
• Time Magazine World's Best Companies
• Consistently named one of the best places to work in U.S. business journal rankings
• Achieved Cancer Gold Standard accreditation from the CEO Roundtable on Cancer, recognizing our actions to reduce the cancer risk of employees and their families.

To Apply

Please Log In or Register to Upload a Resume and complete the online Application by visiting careers.questdiagnostics.com, clicking “Job Search” and following the prompts. Because of the large number of applicants to job openings, Quest Diagnostics will only contact qualified candidates for interviews. 

Quest Diagnostics is an equal employment opportunity employer. Quest Diagnostics observes minimum age requirements established by federal, state and/or local laws, and will ask an applicant for verification when deemed necessary.